About Custom Computer Specialists


Dialing into the Advantages of VoIP
Matthew Berk, System Engineer
Custom Computer Specialists


One of the first and most critical decisions a company makes is how to ensure reliable communications internally, as well as with clients and vendors. The trend to cloud-based Voice over Internet Protocol, referred to as “VoIP” is growing and becoming much more prevalent as companies large and small realize the various benefits. VoIP offers telecommunications over broadband internet, allowing users to integrate their telecommunications with data, email and video conferencing, making it effortless to bundle your phone, mobile, web and other communication services together. What advantages can you expect when you convert to VoIP?…read more

The Pitfalls, Performance and Planning of WLAN
Kyriakos Kaimis, Vice President of Technology
Custom Computer Specialists


Designing and implementing a high-performance wireless network that meets your needs and works the way you anticipate requires solid planning, the proper design tools, and a lot of experience. Really, A LOT of experience. Otherwise all of your time, energy and effort will mean nothing. Many wireless network designs don’t deliver as promised. Why? What derails their success? Designing an easy to manage, robust, secure wireless network can be a complicated endeavor with inherent challenges and common mistakes…read more


d oconnell pic

The Cloud’s Silver Lining
Dennis O’Connell, Director of Healthcare Solutions
Custom Computer Specialists


Healthcare facilities have a huge responsibility when handling electronic patient health information. Compliance with government directives (HIPAA), patient privacy, and the availability of essential data are all important considerations. But what happens in the event of a disaster or network downtime? During a large-scale emergency like a flood, storm or power outage, your most immediate consideration, obviously, is the safety and well-being of your residents and staff. But once everybody’s health and safety are confirmed, it’s time to address other challenges, specifically, facilitating the recovery of critical data and the continuation of crucial systems during a disaster, appropriately known as disaster recovery…read more


Maryann Benzola picThe Doctor Will “See” You Now
MaryAnn Benzola, Director of Marketing

Custom Computer Specialists



It all started as an outlandish idea in 1924 where doctors would use robotic fingers and a projected video feed to examine patients from afar.  By 2020, telehealth is projected to be a $34 billion industry and is expanding far beyond its primary usage of delivering care to patients in remote areas.  Telehealth today is a combination of point of care video collaboration systems, remote scope exam cameras and Bluetooth enabled stethoscopes, all supported by telehealth workflow software – making virtual care synonymous with in-person care…read more

5 Pitfalls to Avoid when Planning for a Disaster 
Kyriakos Kaimis, Vice President of Technology
Custom Computer Specialists


We’ve all heard the stories of businesses that were so severely damaged during a disaster that they were left with no choice but to shut their doors. The aftereffects of a disaster — lost data, damaged technology — can destroy your business. But with a proper disaster recovery plan in place all of this can be avoided. Simply stated, a disaster recovery plan is a documented process or set of procedures to recover and protect your IT infrastructure in the event of a disaster.  While that sounds simple enough, often organizations overlook potential pitfalls that can result in costly losses…read more

d oconnell picThe Power of Partnership
Brainstorm:1, Thunderstorm:0
Dennis O’Connell, Director of Healthcare Sales
Custom Computer Specialists


The North Fork of Long Island is home to sprawling vineyards, rustic countryside, and acres of lush farm land. It is also home to many senior citizens who enjoy an active lifestyle at Peconic Landing. Nestled between a vineyard and a golf course on Long Island’s bucolic North Fork, is Long Island’s only nationally accredited Lifecare Community. Residents at Peconic Landing “chart their own course” and can live independently in a cottage or apartment, later moving to more supervised accommodations or nursing care as needs arise. The technology used at a community such as Peconic Landing is as multi-faceted as the residents’ needs. Toward that end, Peconic Landing chose to partner with Custom Computer Specialists (Custom) to manage their technology implementations and monitor their day-to-day operations…read more

g louris picDo the Millennials Have it Right After All?
George Louris, Director of IT Staffing and Support
Custom Computer Specialists


A recent conversation with some industry peers raised the topic of why the current generation are often labeled as “difficult” to work with. After discussing the topic at length, I am not sure I agree with this assessment. Often, I find myself wondering if “we,” as the more seasoned generation, are the problem, as opposed to “them,” the Millennials. In recent times I have come to think that perhaps we are really the ones that are difficult to work with…read more

kwygand1Five Tips for Developing A Network Security Strategy
Kenneth Wygand, Director 
Custom Computer Specialists

Target, eBay, Amazon, Home Depot, Blue Cross, Sony, JP Morgan. The list reads like a “Who’s Who” in global business and industry. But the members of this club have a much more unfortunate connection: They’ve been hacked. And if it can happen to these international bastions of business, it can happen to your organization as well. In fact, hackers are shifting their focus to small and medium-sized businesses, school districts, and municipalities, as larger companies improve their network security in the wake of such high-profile — and costly — breaches…read more

rick cadiz picRick Cadiz
Director of Public Sector, Northeast
Custom Computer Specialists


It’s no secret that school districts are investing in technology to meet growing student and staff demands, as they do, it’s important that technology directors consider how future upgrades and additional devices will work with existing equipment and software.  If you network is due for refurbishment, you should know what is involved and take the right steps to plan properly in order to minimize downtime, work out system bugs, and get staff up to speed…read more

CPaigeWeighing in on Custom Fitness
Coral Paige, Marketing Communications Coordinator
Custom Computer Specialists


How does a small business see big results in the workplace? When the leadership team at Custom Computer Specialists asked themselves that question, they looked to their employees for inspiration. They realized that to ensure the company was performing at its peak, they needed to make sure their people were as well…read more

g louris picBut my Customers aren’t Complaining
George Louris, Director of Technology
Custom Computer Specialists


During a recent conversation with one of my clients about his company’s IT help desk operations, he told me that everything was going smoothly. My response: “That’s great! How did you arrive at that assessment?” His answer: “I don’t get any complaints from my customers”… read more

icohen picjpgFight the Power (Outages)
Ira Cohen, Sales Manager
Custom Computer Specialists


You’ve invested a lot of money and time planning and implementing your organization’s technology and security. You’ve put all of the firewalls and safety measures in place to protect your data. But wait…aren’t you forgetting something? As part of your comprehensive business continuity plan, it is important to consider a strategy to deal with power failures. Whether caused by storms, high winds, fallen trees, ice, erratic electrical grids, or human error, power outages lead to lost data, damaged equipment, lost revenue, and frustration. American businesses lose about $50 billion annually due to power failures. This statistic emphasizes the necessity for a reliable backup plan…read more